Information on Demand


The OI Foundation is dedicated to answering your questions in a timely and accurate manner. If you can't find what you're looking for on this site, please don't hesitate to write or call. Our information resource staff can respond to most inquiries within 24 hours-- and usually responds the same business day the request is received! All information is medically-verified by our medical advisory council or individual medical practitioners familiar with OI, and every query is handled on an individual, confidential basis.

E-mail us

Send us your specific question(s) via e-mail. Please include your phone number and mailing address. We'll call if we need clarification about what you're looking for, or if your request is urgent. Most requests will be answered with written materials and resources in the mail.


Call us

If your request is urgent, or if you just prefer talking to someone directly, call 1-800-981-2663 during normal business hours: Monday-Friday, 9 a.m. - 5 p.m. (EST). Our information & resource staff can answer most questions immediately; some individual questions may require more time for a detailed and medically-verified response.


Find Local Support

There may be an area support group near you-- people who can answer specific questions about healthcare in your area, accesibility laws in your state, or perhaps just lend a friendly ear over a cup of coffee. Check out our growing list of area support group leaders here.


View our Fact Sheets

We pride ourselves on the amount of information we make available on-line. Be sure to look at our fact sheets while you're already here. If you have suggestions on additional content for the site or improvements to the way the site is currently organized, contact the Foundation's Communications Director via e-mail at


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